Cisco Spark Room Kit Plus Camera Not Detected

Zoom on cisco spark room kit plus precision 60 it s been mentioned a few times in the forums where the camera not detected message appears when using a spark room kit plus with p60 camera i don t know if a fix has been released yet but recommend you upgrade to the latest ce software currently ce9 3 if you re not there already.

Cisco spark room kit plus camera not detected. Spark room kit plus. Cisco webex room kit plus has a 90 day limited liability warranty. Sx80 and sx20 based systems sx80 mx700 800 sx20 mx300g2 mx200g2 there is a possibility that there will be a message on screen no camera is detected and in diagnostics no camera is detected camera upgrade is displayed on screen upon boot of codec days weeks. Cameras can not be moved around or do not wake up.

As i reloaded the software on my test cluster i did notice a difference between the device defaults. Cisco quad camera precision 60 speakertrack 60 and ptz 12 camera guide pdf 4 mb. Access product specifications documents downloads visio stencils product images and community content. The room kit mini also integrates camera codec speakers into a single device and is custom designed for huddle spaces accommodating rooms and spaces ideal for 2 5 people.

Cisco webex room kit plus precision 60 installation guide pdf. Have you tried a factory reset. Support for cisco spark room kit plus. Information about cisco s environmental sustainability policies and initiatives for our products solutions operations and extended operations or supply chain is provided in the environment sustainability section of cisco s corporate social responsibility.

The pkg file do not include software for the cisco spark quad camera. You might be running into a similar issue as the user in thread camera detection. The room kit plus with a separate quad camera bar can accommodate larger and deeper rooms of up to 14 people.